Guides
Follow step-by-step guides to send packages and grow with delivery.
Filters: All topics · Guides
Showing 1–20 of 76
Page 1 of 4
Set up a wallet to receive Pay on Delivery payments
Create or choose a wallet, confirm its contacts, add a withdrawal method and assign it to the right business.
Updated
Replace a Direct M-Pesa handle
Replace a handle after the provider rejects it or confirms it is disabled.
Updated
Disable a Direct M-Pesa handle
Turn off an active receiving handle while keeping its history available.
Updated
Check a Direct M-Pesa handle’s status
Resolve an uncertain setup or refresh a handle that is still being checked.
Updated
Set up a Direct M-Pesa handle
Add and activate a Direct M-Pesa handle for one merchant wallet.
Updated
Choose the wallet that pays delivery fees
Set a business delivery wallet or a default for delivery charges, and keep it separate from goods proceeds.
Updated
Change or recover a wallet PIN
Use the wallet's PIN page to change a known PIN or start recovery, then check the same PIN request.
Updated
Find and use wallets from Your account
Open the account-wide wallet list, identify the right wallet and understand which actions are available to you.
Updated
Find delivery tracking from your account
Search an account’s deliveries and check the latest recorded status and public-link availability.
Updated
Review an additional SameDay tier payment
Check a Transporter’s reported package tier, approve the shown amount only if it is correct, then complete and verify the digital payment.
Updated
Review an invitation from a Station
Check a Station’s request to store goods for your business, then accept it or decline with a reason.
Updated
Import products and SKUs from a CSV
Check a catalogue CSV, correct flagged rows and commit the complete valid import.
Updated
Reserve stock for customer pickup
Reserve available Station stock for a named recipient and check the pickup details Moveka records.
Updated
Plan an inbound arrival
Tell an eligible Station when your goods should arrive, list the expected items, and submit the plan for Station review.
Updated
Edit an inbound draft
Correct the planned date, optional time window, supplier reference or notes before submitting the arrival to the Station.
Updated
Connect a webhook to your business
Choose the events an HTTPS endpoint should receive and protect its one-time signing secret.
Updated
Create an API client for your business
Give a connected system only the API permissions it needs and safely store its one-time credential.
Updated
Check merchant notification history
Find a message for an account and see what its delivery channels confirmed.
Updated
My delivery payment is still pending. What now?
Check the same delivery’s payment. If you request another M-Pesa prompt, the first prompt may still complete too.
Updated
Review a nominated Station invitation
Accept or reject a Moveka-nominated invitation for your operating account to use a Station.
Updated
