Pay on Delivery
Pay on Delivery
Digital customer payment before package release.
What it means
For a booking that supports Pay on Delivery, the customer completes a digital payment before the package is released. Moveka does not accept physical cash or offer a cash-on-delivery payment method.
Payment confirmation
Follow the payment instructions associated with your booking. The financial provider must authoritatively confirm the required payment before handover. Do not send money to a personal number or share a verification code with a rider, sender or support agent.
Merchant access
Merchants use their authenticated account to view payment activity and supported wallet actions. Collection, availability of funds and withdrawals depend on the applicable service and financial provider status.
Track a packageQuestions and changes
If a payment is pending or uncertain, follow the recovery instructions in the payment journey or contact support. Cancellations, refunds and payment changes are handled under the applicable booking conditions and confirmed financial outcome.
Need a hand?
Our team is here to help with your booking, delivery or any questions.
Ready to send?
Send a package in a few simple steps.