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Business accounts and teams

Coordinate orders and manage your business account and team.

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ArticleBusiness accounts and teams

One Workspace, More Selling: Bring Your Deliveries to Moveka

Bring order preparation, digital delivery payment and tracking into Moveka’s merchant workspace, and give every customer a clearer delivery experience.

Published

Illustration: Small merchant preparing online orders.

GuideBusiness accounts and teams

Check merchant notification history

Find a message for an account and see what its delivery channels confirmed.

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A person reviews an unclear message and considers its meaning.

GuideBusiness accounts and teams

Verify your email and mobile number

Enter the separate six-digit codes sent to your email and mobile before completing merchant registration.

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A merchant introduces a colleague to a courier beside prepared parcels and a contact card.

GuideBusiness accounts and teams

Register your Moveka login

Enter your personal details, choose a password, and accept the merchant agreement to start registration.

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A merchant and adviser review arrangements before recurring dispatch.

GuideBusiness accounts and teams

Invite someone to your merchant team

Choose the right business access, send an invitation and check whether it was accepted.

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A recipient and adviser review access requirements together.

GuideBusiness accounts and teams

Accept a merchant team invitation

Check the access offered, use the right Moveka login and join the merchant team.

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A recipient and adviser review access requirements for an arrangement.

GuideBusiness accounts and teams

Review your business’s storage usage

Understand the Station and date interval recorded for each storage-usage entry.

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Two attendants review a plain folder beside incoming and ready collection shelves.

GuideBusiness accounts and teams

Review shelves assigned to your business

See the shelves assigned to your business at each Station and review any past allocations.

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A worker discusses storage capacity.

GuideBusiness accounts and teams

Review business evidence

Find account-visible evidence, review its details and download a file when permitted.

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A person photographs a sealed box as a record.

GuideBusiness accounts and teams

Review activity on a business account

Read the account’s activity timeline, with the newest recorded event first.

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A person reviews an incomplete business form.

GuideBusiness accounts and teams

Edit business details

Update the registered name, display name and default sender information for the selected business.

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An adviser turns a revised arrangement toward a sender.

GuideBusiness accounts and teams

Create your first merchant account

After login registration, accept the merchant agreement to create your merchant account and first business.

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A merchant and adviser review an agreement together at a desk.

GuideBusiness accounts and teams

Add another delivery business

A Merchant Owner can add a separate business under the merchant account.

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A merchant separates counter sales from delivery orders.

GuideBusiness accounts and teams

Review or change merchant team roles

Check who can use each business, adjust a member’s business role or remove access.

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A recipient and adviser review the access requirements for an arrangement.

GuideBusiness accounts and teams

Update your name and contact details

Edit your profile name or replace the email address or phone number connected to your login.

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A person reviews and updates contact details beside a parcel record.

GuideBusiness accounts and teams

Switch to another merchant business

Choose the business whose deliveries and settings you want to view.

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A merchant keeps counter purchases and delivery orders in separate trays.

GuideBusiness accounts and teams

Reset a forgotten password

Request a one-hour password link, choose a new password, and sign in again.

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A person pauses before following a message link.

GuideBusiness accounts and teams

Set up an authenticator app

Add an optional extra sign-in check and save the one-time recovery codes shown after setup.

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A recipient pauses before touching a phone beside a parcel and a question-mark message bubble.

GuideBusiness accounts and teams

Sign in to your merchant account

Use the verified email and password connected to your Moveka login.

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A customer looks at a phone with a disconnected symbol while a parcel waits on the table.

GuideBusiness accounts and teams

Find and manage saved customer contacts

Search receiver contacts saved from reviewed deliveries, then archive or restore suggestions.

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A sender updates contact information.