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Paying for Goods vs Delivery in Kenya: Spot Genuine Payment Requests

Separate the seller’s goods price from delivery charges, check an M-PESA request before paying, and know who to contact about quality or transit damage. Use this simple guide to avoid costly mix-ups.

A customer checks a digital payment result on a phone beside a parcel.

How Parcel Delivery Works—and Why Your Parcel May Move Away First

See how a parcel travels from shop shelf to doorstep, what tracking scans mean, and how goods, information and payment records move separately. Prepare your parcel and choose with confidence.

A parcel moves through intake, transport and recipient handover stages.

Booking Reference vs Label vs Waybill vs Receipt: What Each One Does

Stop mixing up shipping paperwork. Learn how booking references, parcel labels, waybills and receipts work, what to keep, and how to track every box in a multi-package order.

tracking record organized.

Commercial Invoice and Packing List: How to Fill Them In Clearly

Keep orders moving with clear invoices and packing lists. Learn what each document does, what to prepare, and how to catch mismatched goods, quantities, units and values before handover.

A person files a completed commercial invoice and packing list together.

Show Only Delivery Options You Can Fulfil at Checkout

Reduce checkout surprises and delivery disputes by matching options to the buyer’s location, refreshing quotes when details change, and building a reliable order handover routine.

A merchant reviews delivery options again before choosing what can be fulfilled.

Will It Fit? How to Choose the Right Courier Vehicle for a Large Parcel

Avoid a last-minute fit problem. Learn how to measure your packed item, check doorways and access, understand payload, and share the details needed to choose a delivery option with confidence.

A sender compares a long boxed item with two vehicle silhouettes offering different cargo space.

Wrong Parcel Size or Weight? What to Check and Do Next

A size or weight mismatch can affect your delivery. Check the measurement, understand your options and keep your customer informed with this practical guide. Start a delivery on Moveka’s Send page to see applicable options and prices.

measuring parcel size and weight.

What Details Should You Have Ready Before Asking a Courier to Take Your Item?

Get a clearer answer with the right parcel details ready. Use this checklist for batteries, liquids, powders, aerosols, item condition and paperwork before you arrange delivery.

A sender gathers parcel and recipient details before arranging delivery.

How to Measure an Oddly Shaped Parcel for a Quote That Holds Up

Measure your awkward parcel the way it will be handed over: packed, sealed and at its widest points. Use this simple guide to record dimensions and weight before you get your delivery price.

A sender measures a packed parcel to record its size and weight.

What Parcel Tracking Really Tells You: Events, Map Dots and Estimates

Read parcel tracking with confidence: learn the difference between recorded scans, a vehicle on a map and an estimated position—and what to check before assuming your parcel has arrived.

A seated person looks at a phone showing an abstract parcel route with the shipment still in progress.

How to Label a Parcel: A Simple Checklist for Clear, Reliable Delivery

Make every parcel easier to identify and scan with a clear, accurate label. Use this practical checklist to avoid duplicate labels, fix damaged details and tighten your order handover routine.

A sender attaches a clear label to a sealed parcel.

Door Pickup, Counter Drop-Off or Station Collection? Choose the Handover That Saves Your Day

Compare door pickup, counter drop-off and receiver station collection to choose the handover that fits your schedule, avoid wasted trips and prepare your parcel with confidence. Start on Send to see the options and prices that apply.

A sender compares a staffed collection counter with a courier at a doorway.

How to Compare Two Courier Quotes Fairly: Tax, Validity and What’s Included

Compare courier quotes on equal footing. Check tax, currency, validity, booking status and included services so you can choose confidently and prepare your parcel properly.

comparing delivery prices.

Stop Losing Margin to Returns: Build a Process You Can Verify

Set clear return rules, document every approval, and protect parcels on the way back. Use a repeatable returns routine and arrange approved return pickups through Send.

A buyer asks an attendant about the next step for a closed return parcel.

Box, Mailer or Crate? Choose Packaging That Protects Your Parcel

Choose the right parcel packaging for the item—not just its retail look. Compare mailers, corrugated boxes and crates, then use a simple packing routine to protect orders and prepare them to send.

protective parcel packing.

Selling from home? Sell first, scramble later—set your delivery plan now

Set up a simple home-business delivery routine before orders pile up. Learn what to say in sales posts, how to confirm handover, and how to keep buyers updated after dispatch.

home order desk.

How to Verify Payment Before Handing Over Goods: A Seller’s Fraud Checklist

Protect your orders from fake payment confirmations, last-minute recipient changes and avoidable handover mistakes. Use this simple seller checklist to verify payment, flag orders for review and keep customers informed.

An attendant points to a verification screen while a recipient waits beside a parcel kept on the shelf.

How to Set a Delivery Promise Customers Trust: Preorders, Handling and Split Orders

Keep orders moving and customers informed with a practical routine for stock readiness, handover, transport expectations, preorder updates and split shipments.

A sender keeps distinct parcel references organized for customer updates.

In Transit vs Out for Delivery: Decode Parcel Tracking Statuses

Stuck on “in transit” or unsure whether to collect your parcel? Learn what common tracking statuses can mean, why updates may lag, and what to check before you act.

A person checks a parcel status that has not yet changed, with a small clock motif.

How to Get Ready for a Parcel Delivery: Be There—or Have a Plan

Avoid a missed parcel with a simple delivery checklist. Confirm your address and phone number with the sender, agree who can receive it, and plan ahead if you’ll be out.

A sender confirms who can receive a parcel and how to contact them.