A label that scans and reads: do both, and you give every order a clearer start on its journey. Use this checklist to cut packing mistakes, make handovers smoother and keep customers better informed.
Ready to organise your next delivery? Start on Send to see the options and prices that apply to your parcel.
What is this parcel-label checklist for?
A good label helps people identify the recipient and gives scanning equipment a clear barcode to read. Make it part of your packing routine—not a last-minute fix—and your orders can leave with the right details attached.
What should you include on a parcel label?
- Recipient’s full name and a reachable phone number.
- Estate, building or property name, plus the road or area where useful.
- House, unit, floor or room number when applicable.
- A helpful landmark or other directions that make the delivery point easier to identify.
- Your return details, so the parcel can be identified if it cannot be delivered.
How do you make a parcel label easy to scan?
- Print the label clearly and check that the recipient details are readable.
- Place it flat on a broad, clear surface of the parcel.
- Keep the barcode away from seams, corners and edges so it lies flat.
- Keep tape, folds and other markings off the barcode.
- Before sealing the order, compare the label with the order details and correct any mismatch.
Should you add a duplicate address label?
A backup address label inside the parcel can help identify it if the outer label is damaged or detached. Keep the outside simple: use one clear, current shipping label, and treat the inside copy as backup information—not another routing label.
Torn off or corrected after printing? Fix the parcel, not just the screen
- Create a clean replacement label with the corrected details.
- Remove the damaged or incorrect label, or fully cover it—including its barcode.
- Attach the replacement flat on a clear surface, away from seams and edges.
- Check that only one current shipping label is visible and that its barcode is unobstructed.
What are the easy-to-miss parcel handover checks?
- Confirm the parcel is sealed and the current label is secure and legible.
- Remove old labels and shipment markings that could cause confusion.
- Keep the tracking reference with the matching order.
- When updating a customer, distinguish between preparing shipment details and a confirmed handover or movement update.
Make this quick check part of every pack-out. With Kenya’s largest courier and one of Kenya’s most deeply connected courier networks behind your delivery choice, a clear handover routine helps you keep orders moving as your business grows. Start your next delivery on Send to see the options and prices that apply.


