Choose the right parcel handover and you can save a trip, avoid confusion and know who needs to do what next. As Kenya’s largest courier, Moveka gives you a clear next step: start on Send to see the options and prices that apply to your parcel.
Door pickup, counter drop-off or station collection: what changes?
The main difference is who travels to the handover point. With pickup, you prepare the parcel and hand it over at your chosen address. With counter drop-off, you take it to a suitable counter. With receiver collection, the recipient goes to the named station or pickup point. Choose based on the whole journey—not just the part that is easiest for you.
Pick door pickup if avoiding a trip matters most
Door pickup can suit you when getting to a drop-off point would disrupt your day or the parcel is awkward to carry. Have someone ready to hand it over, and prepare the pickup address, contact details, parcel count, contents, weight and dimensions before booking.
Pick counter drop-off if reaching a suitable location fits your day
A counter drop-off puts the trip on your side, so it can work well when a suitable location is convenient. Before setting out, check that the location accepts your parcel and confirm its opening hours and cut-off time. That quick check can help you avoid a wasted trip.
Pick receiver station collection if the recipient can make the trip
Receiver collection shifts the travel and collection steps to the recipient. Agree in advance who will watch for the collection notice and share any booking or tracking details promptly. Ask where the parcel will be held, what reference or identification is needed, whether someone else may collect, and how the handover is confirmed. Do not assume every courier follows the same process.
What should you prepare before booking?
- Write the sender and recipient names, phone numbers and addresses clearly; include a useful pickup or collection location.
- Describe the contents honestly, and have the parcel’s weight and dimensions ready.
- Pack securely and label the parcel so its details are easy to identify.
- For fragile or valuable items, ask about packaging requirements and the courier’s process for loss or damage.
- Keep your booking or tracking details. Ask the recipient to check the parcel at handover and promptly report any visible problem through the courier’s stated process.
Ready to choose a handover that fits both your schedule and the recipient’s? Start your booking on Send and see the options and prices that apply.
