Payments and wallets
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Check a wallet balance and payment history
Open Wallets to review the current balance, available amount and posted wallet movements.
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How do I pay for goods with Pay on Delivery?
Open the shared payment link or scan the QR, follow the payment steps, then return to Moveka.
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Pay for your Moveka deliveries in one place
Choose one customer order or several, check the total and complete the digital payment.
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Know What Each Order Really Earned: Track Goods Payments and Shipping Costs
Stop guessing at month end. Use a simple per-order routine to separate what customers paid for goods and delivery from what you paid to ship—so you can see where each order stands.
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Refund First or Inspect First? Return Proof, Fees & Partial Refunds
Know what a return receipt proves, who may pay for the trip back, and how to explain a partial refund or delivery fee—before a parcel goes anywhere.
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Paying for Goods vs Delivery in Kenya: Spot Genuine Payment Requests
Separate the seller’s goods price from delivery charges, check an M-PESA request before paying, and know who to contact about quality or transit damage. Use this simple guide to avoid costly mix-ups.
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How to Verify Payment Before Handing Over Goods: A Seller’s Fraud Checklist
Protect your orders from fake payment confirmations, last-minute recipient changes and avoidable handover mistakes. Use this simple seller checklist to verify payment, flag orders for review and keep customers informed.
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