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How do I attach or replace a paper label?

Use the label QR or the short code printed beside it, and keep it separate from the handwritten package reference.

Published 23 Oct 2026 · Updated 25 Oct 2026 · By Moveka

When Attach a paper label is available on your public tracking page, you can scan the label QR or type its code to connect that paper label to the package.

  1. Open the package’s tracking page and expand Attach a paper label. Tap Scan QR or type the code into the label-code field.
  2. Enter the nine-character code printed vertically beside the QR, then tap Attach label. The handwritten boxes below the QR contain the Package reference; they are a different code.
  3. If a label is damaged and Replace a paper label is offered, enter or scan the current label code and an unused replacement code, then tap Replace label.
Awaiting-handoff tracking shows the attached paper label and replacement controls.
Practice example: Awaiting-handoff tracking shows the attached paper label and replacement controls.

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Use the Package reference to identify and track the delivery. Use the label code only to attach or replace its paper label.

Open a tracking page with your reference or link

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