Mololine branded passenger vehicles; general operator image only, not evidence of a parcel counter or route.
Image credit
Photo: Mololine Services website

Transport and logistics · Operator profile

Mololine parcel delivery: offices, contacts and what to confirm

A practical starting point for sending through Mololine, using the Nairobi details its own website publishes.

By Moveka editorialResearch checked Published

Office collection is the starting point

Mololine describes parcel and luggage delivery with collection from its offices. Its FAQ names Nairobi, Nakuru, Kisumu, Eldoret, Nyahururu and Kisii as parcel send-and-collect towns.[1]

Confirm your recipient’s exact office before sending. This description does not establish collection from your home or delivery to their address.

Mololine booking office alongside a branded vehicle; the photographed branch is not verified as the listed Nairobi office.
Image credit
Photo: Mololine Services website. The photographed branch is not verified as Mololine House, Cross Road, Nyamakima.

Nairobi office and contacts

Address
Mololine House, ground floor, Cross Road, Nyamakima. [2]
Phone
Phone
Email
Published hours
Monday–Sunday, 8am–5pm. Office hours are not a parcel dispatch cutoff. [2]

What will it cost?

No current parcel rate card was verified in the pages reviewed. Ask for a price for your item and destination. A passenger fare is not a parcel quote.

How do you get an update?

Mololine’s services page advertises parcel-status tracking and packaging support. We did not verify a public tracking interface. Ask the office how updates work and whether packaging support applies to your parcel.[3]

Make one useful enquiry

Have the contents, approximate weight, dimensions and destination ready. Ask:

  1. Can you accept this item to my destination today?
  2. Where do I drop it off, and where will the recipient collect?
  3. What is the full charge and expected collection time?
  4. What packaging, identification and receipt are needed?

If the recipient needs delivery to an address, compare that explicitly before choosing an office service.

Moveka: current Nairobi CBD served-area page

Sources and research notes

Check the original sources for the details cited above.

  1. Mololine: About and parcel FAQ ^1
  2. Mololine: Nairobi office and contact details ^1, ^2, ^3, ^4, ^5
  3. Mololine: Services ^1