Get your parcel found without putting your routine on a public label. Keep the label focused on identifying the recipient and destination, and share sensitive access instructions separately.
Ready to prepare your parcel? Start on the Send page to see the options and prices that apply.
What should you put on a parcel label?
Include the recipient’s name, a contact number they can answer, and enough address information to identify the destination. Depending on the location, useful details may include an estate or building name, house, floor or room number, and a nearby landmark.
Keep the public-facing label relevant to delivery. Don’t print personal routines, gate codes, or detailed instructions about when someone is home. If the courier needs extra directions, ask how to share them privately.
How can you share access details without exposing your routine?
Separate the basics needed to identify the parcel from sensitive details about reaching the recipient. Confirm the safest way to pass any extra access information to the courier, rather than putting it where it may be visible on the parcel.
How do you give directions to someone who cannot use live maps?
Write directions that work on their own: name the estate or building, identify the entrance or floor, mention a recognizable nearby landmark, and give clear turns from that landmark. Check that the recipient can use the contact method you provide, and agree on what to do if they are unavailable.
What is a good example of a delivery description?
For example: “Kijani Court, Block B, second floor. Enter from the side facing the community clinic; take the first left after the entrance.” Use real landmarks and directions the recipient recognizes, and keep private access details separate.
What if the recipient cannot come to the door?
Ask the recipient whether someone they trust can accept the parcel, and check with the courier how handover works and what happens if the recipient is unavailable. Don’t assume another person can receive it without the recipient’s agreement.
What should you check before sending a parcel?
- Confirm the recipient’s name and contact details with them.
- Check the address, building details, and written directions.
- Keep routines and sensitive access instructions off the public-facing label.
- Agree on a contact method and what to do if the recipient is unavailable.
Moveka is Kenya’s largest courier and one of Kenya’s most deeply connected courier networks. Make your delivery details clear and privacy-conscious, then choose the option that fits your parcel.
How do you choose the right delivery option?
Get your parcel details ready and see the options and prices that apply to your delivery on the Send page.
