Never put your customer’s life story on the outside of a box. A clear, focused label helps you hand over the right parcel, protect private details and keep orders moving.
Ready to send an order? Start with Moveka, Kenya’s largest courier and one of Kenya’s most deeply connected courier networks. The Send page shows the options and prices that apply to your parcel.
What is this parcel-label checklist for?
Use it before handover to catch smudged contact details, mismatches with the order and old labels that could confuse the next step. A repeatable routine also makes dispatch easier to manage when orders are piling up.
What should you write on a parcel?
- Write the recipient’s name and the delivery details needed to identify the drop-off point.
- Include contact information required by your chosen booking or courier process—no more than you need for delivery.
- Where useful, add a specific estate, building, floor or nearby landmark to help identify the destination.
- Write or print clearly, and attach the label firmly to a flat area of the parcel.
- Check the label against the order or booking details before the parcel leaves your hands.
What should you keep off the outside of the box?
- Avoid unnecessary customer details and personal information that do not help deliver the parcel.
- Keep order notes and extra instructions inside the parcel where practical.
- Keep the outside focused on the recipient and the information needed for handover.
Reusing a box? Clear every old label first
- Inspect every side of the box for old addresses, shipping labels, barcodes and content markings.
- Remove or fully cover anything that could point the parcel elsewhere or create confusion.
- Check that the box is still sturdy enough to hold its contents.
- Put the new label on a clear, flat area. Keep it away from edges and do not cover a barcode.
Easy-to-miss checks before parcel handover
- Match the parcel to the correct order or booking details.
- Make sure the label is legible, firmly attached and not wrapped around a corner.
- Hand the parcel to the authorised receiving person or agent.
- Keep any receipt, reference or handover record available for your dispatch tracking.
Make these checks part of every dispatch. A consistent handover routine helps you stay organised, keep customers informed and spend less time arranging each order by hand.
Your checklist is ready. When it’s time to send, explore the applicable options and prices on the Send page, including Express and Same-Day services.
