Sending goods from town to a coastal or island property? The parcel reaching town is only half the trip—plan the onward handover before it ships so you know who takes custody, what happens if the crossing changes and how the recipient will hear about progress.
Moveka is Kenya’s largest courier and one of Kenya’s most deeply connected courier networks. Start on Send to see the options and prices that apply to your parcel.
What is this coastal and island delivery checklist for?
Use it to make the final leg part of your delivery plan—not an improvised extra. Before the parcel leaves town, identify the boat or ferry operator, the person receiving it at the landing point and the next step to the property. A clear handover routine helps you answer customer questions without rebuilding the plan each time.
What should you ask the boat or ferry operator before shipping?
- Do you accept parcels, or only particular kinds of cargo?
- Which landing point does this crossing serve, and is another transfer or carrier involved?
- Who takes custody at each handover, and what proof of acceptance and collection will be provided?
- What is the current sailing or crossing plan, and when does cargo acceptance close?
- How will weather-related changes be communicated, and who will update the recipient if the onward leg changes?
How do you plan the handover at the landing point?
Agree on a named receiving contact and a clear pickup or onward-delivery arrangement before dispatch. Give the people handling the next leg the recipient’s phone number, precise landing-point instructions and relevant access details. Check the marine forecast as part of planning, then verify any sailing changes directly with the operator.
What handover details should you record?
- Parcel identifier and next destination
- Releasing and receiving contacts
- Time the parcel was accepted
- Proof of receipt for the handover
Keep the record with the order. Update the customer when custody changes or the onward plan changes, so they are not left wondering where their parcel is.
How do you protect goods from salt air and moisture?
- Protect moisture-sensitive goods with waterproof packaging inside the outer parcel.
- For goods that need extra protection, consider sealed moisture-proof wrapping and desiccant where appropriate.
- Label the parcel clearly and keep handling instructions visible.
What is easy to miss on the final leg?
- Whether the operator accepts your parcel type
- A transfer between the landing point and the property
- Who is responsible for notifying the recipient about a changed crossing plan
- A named contact and clear pickup instructions
- A record of who accepted the parcel at each handover
Ready to plan your delivery from town to the property?
Start on Send to view the options and prices that apply to your parcel, then build your onward handover plan around the operator and recipient contacts.
