Get the right size and colour to the right customer—and make every handover feel professional. Use this simple checklist to keep orders moving, whether you’re packing after a day around Gikomba, Eastleigh, the CBD or Westlands.
Ready to compare delivery choices for your parcel? Start on Send to see the options and prices that apply.
What is this clothing dispatch checklist for?
When orders stack up, a repeatable routine saves you from hunting through messages, rechecking parcels and sorting out preventable mix-ups. Label variants clearly, pack for several handovers, then match each parcel to its order before it leaves.
How do you prevent size and colour mix-ups?
- Give each size-and-colour combination its own clear code. Keep the pattern consistent, such as TEE-BLK-M for a black medium T-shirt.
- Keep different customers’ picks physically separate while you prepare orders.
- Before packing, compare every garment with the order: style, size, colour and quantity. Mark the order checked only after the comparison.
- Fold garments neatly and keep them clean while you pack.
How should you pack clothes for several handovers?
- Use a clean, lightweight mailer for soft clothing that does not need a rigid outer package. Choose a firm box for bulkier orders or several items.
- Size the package to the contents. Add cushioning if items shift around, and avoid packing so tightly that clothes get crushed.
- Seal the parcel securely with packaging tape.
- Put a legible delivery label on the outside and place a spare copy of the delivery and return details inside in case the outer label is damaged.
Should several fashion items go in one parcel?
Combine items when they belong to the same customer and delivery, fit safely together and won’t be crushed or shift excessively. Keep them separate if they are for different recipients, need different protection or cannot fit securely together.
What delivery information should customers get before they pay?
Explain the delivery choices that apply to the customer’s parcel in plain language before payment. Ask for a clear address and, where useful, a nearby landmark. Moveka offers Express and Same-Day; check Send for the options and prices that apply to your parcel.
What’s easy to miss when preparing handovers?
- Sort packed orders into a handover batch, then match each parcel to its order.
- Check that every outer label is easy to read and belongs to the correct customer.
- Keep a simple record of which parcels you handed over.
- Send the customer a short update when the parcel is handed over, using the shipment details available to you.
Ready to organise your next clothing delivery?
Build a routine your growing fashion business can repeat: label, check, pack, match and update. Moveka is Kenya’s largest courier and one of Kenya’s most deeply connected courier networks. Start on Send to view the options and prices that apply to your parcel.
