Choose the right way to send food before you book: sealed, shelf-stable groceries and food that needs chilling, freezing or heat are not the same parcel.
Ready to see the options and prices that apply to your parcel? Start on Send.
Can you send food by courier?
It depends on what the food needs while it travels. A sealed package may still need special handling if its label says to keep it chilled or frozen, or if it must stay hot. Check the storage instructions and use-by details before choosing how to send it.
Pick A: Choose an ordinary parcel for shelf-stable packaged food
Pick this path if the food is intact, well sealed and labelled for storage at room temperature. Check that the packaging is undamaged and that the product does not have instructions requiring refrigeration or freezing. Sealed does not automatically mean suitable for an ordinary parcel.
Pick B: Use suitable special handling for fresh or prepared food
Pick this path if the label says the food must stay chilled or frozen, or if a prepared dish needs to remain hot. Choose a delivery method that can meet those handling needs. If no suitable option appears for your parcel, use another method designed for the food’s requirements rather than risking unsuitable handling.
What should you check on the food label before booking?
- Storage instructions: look for room-temperature, chilled or frozen requirements.
- Use-by details: check that the food is suitable to send on the day you plan to book.
- Packaging condition: do not rely on a damaged, open or leaking pack to protect the food.
- Handling information: be ready to describe exactly what the food is and what it needs.
How should you pack food for a courier?
- Seal the food in a leak-resistant inner container or wrapper.
- Add a protective secondary layer and absorbent material where leakage is possible.
- Cushion the package so the contents cannot shift, then use a strong outer box.
- Keep raw food separate from ready-to-eat food and from non-food items.
- Label the parcel clearly and share accurate details about the contents and handling needs when booking.
The next step: choose with the parcel details in hand
You now know what to check: the label, the food’s condition and the handling it needs. As Kenya’s largest courier, Moveka gives you a clear place to start—enter your parcel details on Send and review the options and prices that apply.
Ready to choose your next step? Start on Send to see the applicable options and prices for your parcel.
