Keep orders moving when flooding or a road closure disrupts your routine. Find weak points now, protect priority stock and give every order a clear handover plan.
Moveka is Kenya’s largest courier and one of Kenya’s most deeply connected courier networks. When you’re ready to plan a delivery, use Send to see the options and prices that apply to your parcel.
What is this disruption checklist for?
It helps you spot what could interrupt dispatch before the next heavy rain or blocked road: exposed stock, a single-route dependency, unclear staff roles or orders with no reliable handover record. Use it to turn a disruption into a stronger routine for the next dispatch.
Warehouse stock: what should you check before flooding?
- Map low points, entrances, loading areas and nearby drainage. Identify which goods, packing materials and dispatch equipment could be exposed first.
- Decide in advance what can be raised, moved or protected, and who is responsible for doing it.
- Keep a current priority-stock list and record stock movements so you can identify what is ready to dispatch after disruption.
- Back up the priority list somewhere staff can access even if the warehouse is unavailable.
How do you prepare for a blocked delivery route?
- Make a short route sheet for each regular delivery area: your usual route, an alternative to investigate and any low-lying sections or underpasses to watch.
- Check current weather forecasts and official road notices before dispatch. Recheck conditions when plans change.
- Treat a proposed detour as unconfirmed until you have checked it. Do not assume a road is passable because it is normally part of your route.
- Investigate backup transport options before a disruption. Check availability and agree what details are needed for a clear parcel handover.
What should your dispatch and customer-update routine include?
- Name who checks conditions, who decides whether to pause or change dispatch, who contacts customers and who records the decision.
- Set a clear dispatch trigger, such as a relevant road notice or a safety concern at the warehouse. Make the steps accessible if the usual manager is away.
- Use a handover record for every order: items, destination, responsible person and dispatch status. Confirm clearly when an order has left.
- If disruption changes an order’s status, tell the customer promptly. Share what you know and when you’ll update them next; don’t promise a delivery time until it is confirmed.
What are easy-to-miss flood and road-closure risks?
- A route plan is not a safety plan: do not send staff or drivers through fast-moving floodwater to save a delivery.
- Packing materials and dispatch equipment can be as important to protect as saleable stock.
- After each disruption, note which stock, routes and handovers were affected, what caused delays and what customers asked. Update your checklist and dispatch routine while the details are fresh.
Ready to plan your next delivery?
Moveka offers Express and Same-Day services. Start on Send to view the options and prices that apply to your parcel, then build the right choice into your dispatch plan.
