Get a more confident delivery choice by checking the whole route—from the sender’s exact location to the recipient’s—not just the town names. Moveka is Kenya’s largest courier and one of Kenya’s most deeply connected courier networks; smart booking still starts with the details of your parcel and its handover.
Ready to check the options for your parcel and route? Start on Send to see what applies.
What is this delivery route checklist for?
A town name alone does not tell you whether delivery ends at a doorstep, a branch or another collection point. Confirm the origin, destination and handover method before you pack and book. This helps you choose with fewer surprises and gives the recipient a clearer plan.
1. Check both delivery endpoints
- Give the exact origin and destination: town, estate or neighbourhood, and the specific building or collection location if known.
- Ask whether the parcel can travel between those endpoints and how the recipient will receive it: doorstep delivery, a named branch or another collection point.
- If collection is required, confirm where the recipient should go and what details they need to collect the parcel.
2. What does “nationwide delivery” mean for your address?
Read broad coverage claims as a reason to check your exact locations and handover—not as confirmation of door delivery at every address. Ask what the service means for the recipient’s specific destination and whether collection is part of the plan.
3. Can parcel size or contents change the options?
- Measure and weigh the parcel after packing, then describe its contents accurately.
- Ask whether its weight, dimensions, shape or contents affect acceptance or the options shown for the route.
- Pack fragile or crushable items with suitable cushioning. Secure unusual shapes and take care with sharp, liquid or powdery contents.
- Check the handling and loss-or-damage terms that matter for your item before you book.
4. Make the delivery address actionable
- Include the recipient’s name and phone number, town, estate or neighbourhood, road or building, and floor or unit where relevant.
- Add a recognisable landmark and useful access instructions so the recipient’s location is easier to identify.
- Include a postcode if you have one, but don’t rely on it as a substitute for directions to a specific home or office.
Easy-to-miss checks before you book
- Confirm the final handover instead of assuming a town name means doorstep delivery.
- Share the packed parcel’s actual measurements and weight; size and destination can affect the options shown.
- Make sure the recipient knows whether to expect delivery or collect from a specified point.
- Review the service terms that matter for your parcel before sending.
Moveka offers Express and Same-Day services. Check the Send page to see which options apply to your parcel and route.
Make your next step simple: enter your parcel details to see the applicable options and prices, then choose with the route and handover in mind.
