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A Delivery Estimate Is Not a Price You Have Already Agreed

Learn when a delivery estimate becomes the price for your order, what details can change it, and how to check Moveka’s options before confirming.

Published 25 Oct 2026 · By Moveka

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A delivery estimate is a planning figure. It helps you decide whether an order looks affordable, but it does not tell you what delivery arrangement you have chosen. Before confirming, check the price for the actual parcel and locations, then choose an applicable option. That is the moment to move from rough number to real order decision.

Get my delivery price

Illustration: Comparing delivery prices.

Estimate first; confirm with the actual details

Early in a conversation, a seller might say delivery is “about KSh 300”. That can help you compare the total cost with your budget. But the figure may be based on incomplete information: perhaps the parcel size is not settled, or the destination is described only as “Nairobi”.

A price shown for the details you enter is more useful for deciding what to do next. Use the parcel information and locations that match this order, review the options presented, and decide which one fits. The arrangement depends on the option selected and its terms.

For example, “KSh 300” in a chat can be a useful estimate, but it is not automatically the amount you have agreed to pay for delivery. Ask what it covers and check the current options for the particular parcel before you confirm.

What can make the number different?

Delivery is priced around a particular job, not just the word “parcel”. The size or weight, collection point and destination can affect which options apply and what they cost. A small package going across town is a different delivery job from a bulky one travelling to another part of the same city.

Details matter on both sides of the transaction. If you are the seller, give the buyer an accurate description of the item and destination. If you are buying, clarify where the parcel will be collected or delivered. Then compare the applicable options using those details, rather than relying on an old quote from a different order.

A quick example before you confirm

Suppose a seller estimates delivery at KSh 300, and the item itself costs KSh 2,000. The estimate gives you a rough total of KSh 2,300. That arithmetic is useful for budgeting, but it is still provisional.

Once the actual parcel and locations are entered, imagine the available delivery prices include KSh 350 and KSh 450. Those are illustrative figures, not Moveka tariffs. The buyer can now compare the actual choices: the first would bring the goods-and-delivery total to KSh 2,350, and the second to KSh 2,450, if the item price remains KSh 2,000. The seller and buyer can settle the order with one applicable delivery option in view, rather than treating the earlier estimate as a final charge.

Keep the goods price and delivery charge clear as separate parts of the order. If either changes, update the total before confirming so both sides know the numbers they are using.

Illustration: Sender considering different delivery options.

Before you say “send it”

Use this short check:

  • Is the parcel description accurate enough to price?
  • Are the collection and destination locations specific?
  • Have you checked the options for these details, rather than another order?
  • Do you and the other party agree on the goods price and chosen delivery option?

If any answer is unclear, pause and get that detail settled. A few minutes spent checking can prevent confusion over whether a figure was only an estimate or the price attached to the arrangement you chose.

Make the decision with the current quote

Treat an estimate as a useful starting point, not a price already agreed. When the order details are clear, Moveka lets you see applicable delivery options and prices for the actual parcel and locations. Check those options, choose the one that suits your order, and confirm the arrangement with the other party.

Get my delivery price

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