Choose the right way to send and avoid address mix-ups: a postal address identifies a postal destination, while access notes help someone find a specific gate, building or unit. Compare the options for your parcel now to see what applies.
Ready to see the options and prices for your parcel? Start on Send.
What are you comparing: post or courier?
Start with the delivery point—not just the quote. Depending on the service, post may direct a parcel to a post office or postal box; courier delivery may use a specified address. Check the service terms so you know where the recipient needs to collect the parcel or where it is intended to arrive.
When does postal delivery make sense?
Post can suit you when the recipient can use the postal delivery point offered by the service. Check the required address format and whether the parcel goes to a post office, box or another stated destination. A postal address alone may not tell someone how to find a particular building, gate or unit.
When does courier delivery make sense?
Consider a courier option when its terms match the collection and delivery points you need. Where a street-level address is required, include it, then add practical access notes: the estate or building name, house or unit, floor, gate instructions and a recognizable nearby landmark. These notes help someone find the recipient; they do not replace a formal postal address when one is required.
What address details should you include for an estate or apartment?
Write the recipient’s name and phone number clearly, along with the address format the service requires. For a building or estate, add the building or estate name, house or unit, floor, entry instructions and a nearby landmark. Keep formal address details and access notes distinct so the recipient and delivery team can understand both.
How do you compare courier quotes fairly?
Same task, same terms: give each provider the same parcel and delivery details before comparing. That makes it easier to spot when one quote includes a different service.
- The same origin and destination.
- The parcel’s dimensions, weight and contents.
- Any special handling needs or declared value.
- Whether collection is included or you need to drop the parcel off.
- The delivery point: a specified address, post-office collection or another option.
- What tracking, delivery notifications and proof of delivery are included.
- What happens if the recipient is unavailable, including any redelivery or collection arrangements and requirements.
What should you check about tracking and collection?
Find out how you receive the tracking reference and which shipment stages you can follow. For collection, check where the recipient needs to go, what notice they will receive and whether they need identification or a shipment reference. Postal collection and courier redelivery can work differently, so compare the arrangements for the service you choose.
How do you prepare a parcel before sending?
- Choose sturdy packaging suited to the parcel’s size, weight and shape.
- Cushion the contents so they do not shift, then seal the parcel securely.
- Write the recipient details legibly and include the postal or street-level address the service requires.
- Add an inside label with delivery and return details in case the outside label is damaged.
- Keep your receipt and tracking reference. For fragile, valuable or unusual items, check the provider’s handling and acceptance rules before booking.
Post or courier: which should you choose?
Choose by the delivery point your recipient can use, the collection arrangement you prefer, the tracking you need and the full terms—not just the headline quote. Moveka is Kenya’s largest courier and one of Kenya’s most deeply connected courier networks. See which options apply to your parcel on the Send page.
Make your next step simple: view the options and prices that apply to your parcel on Send.
