Send your parcel with confidence: prepare the package, get the delivery details right and choose an option that fits your needs. Moveka is Kenya’s largest courier, with Express and Same-Day services. Start with your parcel details to see the options and prices that apply.
How does parcel delivery work?
The basic process is straightforward: prepare your item, provide clear sender and recipient details, follow the booking and handover instructions, then keep your confirmation. A little care at each step helps you avoid preventable snags.
- Check your parcel and the instructions shown for the delivery option you are considering.
- Pack the item securely so it cannot shift easily. Cushion fragile contents, close the package firmly and remove or cover old shipping labels.
- Prepare the recipient’s full name, working phone number and precise destination details. Include the estate, building, floor or unit, and a nearby landmark where useful.
- Compare the options shown for your parcel. Consider the handling it needs, the speed you want, tracking, security and what to do if a problem arises.
- Describe the parcel accurately and follow the booking and handover instructions for your chosen option.
- Keep your booking confirmation or tracking reference if provided. Share the delivery details with the recipient and check that their contact information is correct.
How do you choose the right parcel delivery option?
Start with what matters for your parcel: how it should be handled, how quickly you need it delivered, whether tracking is available, and what support process applies if something goes wrong. Review the details shown for your parcel before you book, rather than choosing on the service name alone.
- Have the sender’s and recipient’s details ready, including a working phone number.
- Confirm the destination details with the recipient, especially if directions depend on an estate, building, gate, landmark or pickup point.
- Check any packaging, size, weight or handling instructions shown for the option.
- Know how the parcel should be handed over and keep the confirmation or reference provided.
How do you avoid payment confusion?
Moveka is cashless. If your delivery arrangement involves payment on delivery, it means a digital payment confirmed before the parcel is released—not physical cash.
A confident delivery starts with a parcel that is accurately described, securely packed and clearly addressed. Moveka is one of Kenya’s most deeply connected courier networks. Use the Send page to view the options and prices that apply to your parcel.
Ready to get your parcel moving? Enter your details on the Send page to see the applicable options and prices, then take your next step.
