Choose the right courier in Kenya and send your parcel with confidence—not guesswork. A few smart checks help you compare services, avoid preventable packing mistakes and get your delivery details ready.
Have your pickup, destination and parcel details handy. Start on the Send page to see the options and prices that apply to your delivery.
Moveka is Kenya’s largest courier and one of Kenya’s most deeply connected courier networks. Its service portfolio includes Express and Same-Day; enter your parcel details to see the applicable options.
What should you check before choosing a courier in Kenya?
Compare each provider against what your parcel needs. Before booking, get clear on:
- Whether your pickup and destination locations and your item are accepted.
- Which service options fit your needs and what each option includes.
- How the charge is calculated, including whether parcel dimensions as well as weight matter.
- How you can track the parcel, receive delivery updates and get proof of delivery.
- What the rules say about restricted items, loss or damage claims, and any evidence or documents you may need.
How do you compare courier options for your delivery?
Get your pickup location, destination, parcel dimensions, weight and contents ready. Compare the options against your needs, and check what the service includes: collection or drop-off, recipient handover or collection, tracking updates and proof of delivery. Use the Send page to see the options and prices that apply to your parcel.
How can you pack a parcel to help prevent damage?
Pack for the journey, not just the handover. Use a sturdy outer package, enough cushioning to limit movement and reinforcement where needed. Give fragile, crushable or oddly shaped items extra protection. If your parcel contains something sharp, liquid or powdery—or may need special handling—check the courier’s rules before sending it.
What details should you put on a parcel for delivery?
- Write the recipient’s name and correct phone number clearly.
- Add a clear address, including the estate, building or unit, a nearby landmark and useful access instructions.
- Describe the contents accurately and check the courier’s acceptance rules.
- If reusing packaging, remove or cover old labels and addresses.
- Keep your booking receipt or shipment reference.
What should you check at parcel handover and delivery?
Confirm the parcel has been accepted and keep its reference. Know how to track it, how delivery is confirmed and how to report a problem. Ask the recipient to check the parcel’s condition at handover. Before you book, also ask how loss or damage claims work, what evidence and deadlines apply, and whether any cover is available for your item.
Ready to choose a courier for your parcel?
Bring your pickup, destination, parcel dimensions, weight and contents together, then compare the applicable options with confidence. Start on the Send page to see the options and prices for your delivery.
