Keep your parcel directions clear even when data runs out—with simple written steps the recipient can follow without relying on a map or a string of calls.
Get ready to send with clear recipient details, then check the applicable delivery options and prices for your parcel.
How can you make parcel directions work offline?
Give the sender, recipient and courier one short directions note: the estate or building, a recognizable public landmark, the correct entrance and a simple final turn. A map link can help, but written directions should do the heavy lifting when data or digital maps are a challenge.
Moveka is Kenya’s largest courier and one of Kenya’s most deeply connected courier networks. Clear recipient and handover details help you prepare your parcel with confidence.
What should you have ready before sending?
- The recipient’s correct, reachable phone number.
- Their estate or building name and a landmark they recognize.
- The correct entrance and a clear final turn.
- The intended handover point and, if needed, the name of someone the recipient has authorized to receive the parcel.
Whether your directions mention Githurai, Kasarani, Umoja, Ruiru or Kikuyu, choose a landmark the recipient actually knows. “Near the shops” is vague; a named, recognizable landmark followed by one clear turn gives them something more useful.
Should you share a map pin, written directions or both?
- If the recipient uses maps comfortably, share a pin and download the relevant map area while connected. Check that the destination and route appear in the saved area.
- If they are not comfortable with digital maps, make the written directions the main guide.
- If a trusted contact can help, arrange for them to explain the final turn by phone rather than expecting the recipient to interpret a map link.
How do you prepare directions step by step?
- Write the estate or building name and one recognizable public landmark.
- Add the correct entrance and one simple final turn.
- Use a language both sender and recipient are comfortable with. Keep each sentence short and stick to one landmark per step.
- Ask the recipient to read the directions back or confirm they are clear before the parcel is sent.
- If using a map, download the area while connected and check the route before relying on it offline.
What should you check before the parcel goes?
- The recipient’s phone number is correct and they can be reached.
- The entrance and landmark are current, specific and easy for the recipient to recognize.
- The recipient knows where the handover should happen.
- If the recipient may be unavailable, they have agreed who else is authorized to receive the parcel.
What direction mistakes should you avoid?
- Using a vague landmark such as “near the shops” without naming a place the recipient knows.
- Relying only on a map pin when the recipient may have no data or may not use digital maps.
- Sending outdated directions or an old pin without checking the entrance.
- Assuming a neighbor, guard or receptionist can accept the parcel without the recipient’s agreement.
- Posting gate codes or other private access details where more people can see them than necessary.
Ready to send with clearer directions?
Prepare your recipient’s contact details and directions, then start on Send to see the applicable delivery options and prices for your parcel.
