Choose with confidence: a permit on the wall may show a business is authorized to operate, but it does not automatically show that parcel delivery is covered.
Ready to send a parcel? Start on the Send page to see the options and prices that apply to your delivery.
The common belief: any business permit makes a company a courier
Not quite. A business permit and authorization for courier or postal services cover different things. A general permit alone is not proof that the business—or the operator carrying your parcel—is authorized for parcel delivery.
What should you check before choosing a courier?
Check what authority issued the document and what activity it covers. Ask specifically whether the company handling your parcel has authorization for courier or postal services. If a booking platform connects you with another delivery operator, ask for that operator’s legal or trading name too.
Why do business permits get mistaken for courier authorization?
Paperwork can look official without covering every service a business offers. A trade permit, certificate or other business document may relate to general operations; the useful question is whether it specifically covers the parcel service you are choosing.
What to do instead: a quick courier check before handover
- Ask what authorization covers the courier or postal service—not just whether the business has a permit.
- Check the document’s issuer and scope, then compare the provider’s legal or trading name with the name on its authorization.
- If another operator will carry the parcel, ask who that operator is before you hand it over.
- Confirm how your parcel’s acceptance will be recorded and who can receive it.
- Keep the handover record and find out how delivery to your recipient will be recorded.
Moveka is Kenya’s largest courier and one of Kenya’s most deeply connected courier networks. Make your choice with the right questions—and prepare your parcel for a clear handover.
When your parcel is ready, go to the Send page to view the options and prices that apply and take the next step.
