Transport and logistics · Operator profile

Unique Shuttle parcel offices and branch contacts

Find Unique Shuttle’s published parcel offices, choose the correct branch number and prepare for collection with a valid national ID.

By Moveka editorialResearch checked Published

Unique Shuttle publishes parcel offices from Nairobi through central and eastern Kenya to coastal destinations. For general parcel enquiries, call 0769521364; the separately listed Nyota Building branch number is 0703974110. For an alternative, check current Moveka coverage at https://moveka.africa/served.[1][2][3][4]

Published offices, contacts and parcel service

General parcel enquiries
Nyota Building branch
Published contact address
Nyota Building, Along Accra Road, Nairobi [3]
Nairobi parcel-office listing
Nairobi Tea Room, Accra Rd [1]
Mombasa branch telephone
Pending [2]
Collection identification
Bring a valid national ID when collecting at any regional station. [2]

Published contact details

General parcel enquiries
Contact address
Nyota Building, Along Accra Road, Nairobi [3]
Email
Nyota Building Branch
White Angle Branch
Kamukunji Branch
Githurai Branch
Ruiru Branch
Juja Branch
Thika Branch

Where the parcel directory lists offices

In Nairobi and nearby towns, the parcel-office page lists Nairobi Tea Room on Accra Road, Kamukunji, Eastleigh, Gikomba, Githurai 45, Ruiru Bypass, Juja, Thika and Kenol.[1]

Further inland, it lists Mwea, Embu, Runyenjes, Chuka, Ndagani, Marima, Katharaka, Chogoria, Keria, Igoji, Kanyakine, Nkubu, Kariene, Meru, Meru Makutano, Nchiru, Kianjai, Maua, Laare, Mikinduri, Isiolo and Marimanti.[1]

The coastal entries are Voi, Mombasa and Malindi. These are explicit parcel-office listings. Call to confirm acceptance between your chosen sending and receiving offices before taking a parcel in.[1]

Which Nairobi address and number to use

Keep the published labels separate: the contact page gives Nyota Building, Along Accra Road, Nairobi as the contact address, while the parcel-office page lists Nairobi Tea Room, Accra Rd. The sources do not establish that these are the same counter.[1][3]

The regional directory assigns 0703974110 to Nyota Building Branch. The general contact number is 0769521364, also labelled Parcels in the website footer. Use the branch number for Nyota enquiries and the general parcel number to clarify which counter handles your consignment.[1][2][3]

Call the named receiving branch

The regional directory publishes individual branch numbers, including Embu on 0743082938, Chuka on 0743080531, Nkubu on 0743084335 and Maua on 0717235127. The branch contact list below preserves the operator’s labels.[2]

Meru has separate entries: Meru Uptown is 0741922882, Meru Main is 0729727326, Meru Makutano is 0742381221 and Meru Mombasa is 0115368920. Meru Mombasa is the published branch name; it should not be substituted for the separate Mombasa Branch, whose phone is marked Pending. For Mombasa enquiries, start with the general parcel line, 0769521364.[2][3]

Collection and doorstep handoff

The regional directory describes parcel collection and drop-off points and instructs recipients to bring a valid national ID when collecting at any regional station. Tell the recipient which branch you have agreed to use.[2]

These sources support collection at an office. They do not establish doorstep handoff, so confirm any requested delivery beyond the receiving office before dispatch.[1][2]

Check the published restrictions before sending

Unique Shuttle’s FAQ states: “For safety reasons, we do not accept illegal items, explosives, flammable substances, or perishable goods without prior arrangement.” If you intend to send perishables, speak to the parcel office about the required prior arrangement before presenting them.[4]

Published contacts

Embu branch
Chuka branch
Nkubu branch
Maua branch
Meru Uptown branch
Meru Main branch
Meru Makutano branch
Meru Mombasa branch — separate from Mombasa

Sources and research notes

Check the original sources for the details cited above.

  1. Parcel-office locations ^1, ^2, ^3, ^4, ^5, ^6, ^7, ^8, ^9, ^10
  2. Regional parcel branch directory ^1, ^2, ^3, ^4, ^5, ^6, ^7, ^8, ^9, ^10, ^11, ^12, ^13, ^14, ^15, ^16, ^17, ^18, ^19, ^20, ^21, ^22, ^23, ^24
  3. General contact address ^1, ^2, ^3, ^4, ^5, ^6, ^7, ^8, ^9
  4. Parcel FAQ ^1, ^2